Chatty AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,892)
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AI sales agent for eCommerce: sell more & support customers with AI chatbot, live chat & helpdesk.
No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. A AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies Shopify discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked. Sales and customer support in one unified inbox: WhatsApp, Messenger, Instagram, email and help center. See revenue from chat.
- Livechat & AI chatbot: 24/7 customer support that sells more
- AI help desk & chat inbox: order tracking and FAQ answers in any language
- Sales automation & shopping assistant: proactive chat for cart recovery & upsell
- Help center: let customers find answers and solve issues on their own
- AI agent answers helpdesk tickets from chat, WhatsApp & DMs in one unified inbox
- Popular with stores like yours
- Based in United States
Languages
English, German, French, Spanish, Japanese, Portuguese (Portugal), and Chinese (Simplified)
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- Klaviyo
- Messenger
- Zendesk
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI conversations/ month
- Unlimited human conversation
- AI trained up to 200 products
- AI answers FAQs & recommends products
- Email connect
- Widget customization
- After-hours auto reply + saved replies
Basic
$19.99 / month
or $203.88/year and save 15%
$0.4 per additional AI conversation
Features
- 100 AI conversations/ month
- 12-month chat history
- AI order tracking
- 5 members
- Multi-channel inbox
- Translation & Auto translate
- Standard AI model
- Basic analytics
7-day free trial
Pro
$68.99 / month
or $707.88/year and save 14%
$0.4 per additional AI conversation
Features
- 500 AI conversations /month
- Unlimited conversation history
- AI Shopping assistant
- Pro AI model - smarter & higher accuracy
- Proactive engage
- Auto-recover abandoned carts
- Advanced analytics
- AI reply on socials
7-day free trial
Plus
$199 / month
or $2,039.88/year and save 15%
$0.4 per additional AI conversation
Features
- 1000 AI conversations /month
- Unlimited member
- Train AI with up to 20,000 products
- Pro AI model higher accuracy
- AI Shopping assistant
- AI analytics consultant
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,892)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and very user‑friendly, with guided onboarding and training. Support is praised as fast, proactive, and hands‑on with configuration and feature requests. The AI chatbot saves time by handling most routine questions 24/7, improving customer communication and product discovery. Merchants also value the unified inbox, sales‑oriented chat features, strong customization, multi‑language support, and “lightning fast” performance.
Outstanding product backed by fantastic customer support. AI is transforming the customer experience, and Chatty has been a game-changer in our ability to offer 24/7 white-glove support to our customers.
The Chatty team has helped us make delivery tracking available through our website chat, which should save us considerable time answering delivery queries during our busy Christmas season.
This was a technical request involving EasyRoutes, our delivery routing app, which calculates delivery ETAs. The team investigated the options and configured Chatty to share the customer’s tracking link, giving them an easy way to check their estimated arrival time without needing to contact us directly or find an earlier notification.
Excellent technical support, clear communication and thorough follow-through.
Jade was brilliant. She quickly resolved two issues: the AI giving an answer that confused customers - it answered the question but then asked for their order numbers. Then a legacy issue with slow response times. She resolved and handled both efficiently and professionally. Thank you, Jade.
Support
App support provided by Chatty AI Sales Agent - For live chat & helpdesk.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin, other data
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Edit customers
Browsing behavior, customer data
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Edit products
Products, product listings, inventory, collections
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Edit orders
Assigned fulfillment, order fulfillments, all order history, draft orders, merchant managed fulfillment, order edits, returns
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels, reports
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Edit Online Store
Online Store pages, theme
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Edit Shopify admin
Files
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Edit other data
Locales, Shopify Markets settings, publications of products on sales channels, product and variant inventory, locations, product in-store pickup availability and locations, price rules
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